Frequently asked questions

How can we help?

We look forward to welcoming you to Mercure Bangkok Siam Ratchathewi. We hope our frequently asked questions guide answers some of your pre-arrival questions. If not, you can always connect with our friendly hotel team at [email protected].

Reservation

What is the hotel address of Mercure Bangkok Siam Ratchathewi?

Mercure Bangkok Siam Ratchathewi is located at 199 Phaya Thai Rd., Thanon Phetchaburi, Ratchathewi, 10400 Bangkok, Thailand.

Which are check-in and check-out time limits?

Hotel check-in is at 2:00 pm, and check-out is at 12:00 pm. If you would like to request an earlier arrival or later departure, please contact our team at email [email protected].

Rooms

Do you offer rooms to share?

Travelling for business or with a friend? We have Classic Twin rooms with 2 single beds to ensure a comfortable space and sleep for twin travellers.

Amenities & Services

Is Wi-Fi access available? Is it free?

You can stay connected with fast and free Wi-Fi throughout the hotel.

Does the hotel have a pool?

Yes, our hotel features an outdoor infinity pool on the 11th floor. It’s the perfect spot to swim, relax, or savour sunset cocktails while taking in sweeping views of the Bangkok skyline.

Do you offer anywhere to work?

Yes, the hotel offers a dedicated workspace: the Social Hub. Located on the 20th-floor lobby of the hotel lobby. This inviting space provides a seamless remote working environment. Enjoy breathtaking panoramic views of the city skyline while you work, or use the area to host casual catch-ups with colleagues.

Can I order food to my room?

Going beyond the ordinary in-room dining experience, our hotel offers the ultimate convenience with the Mercure Meal Delivery Service. Whether you’re relaxing or working late, our team delivers fresh, local flavours straight to your door or desk in the Summit Tower. Served in sustainable, biodegradable packaging, it’s a simple and eco-friendly dining experience from wherever you want.

Access

How far is the hotel from the airport?

The hotel is roughly 30 minutes from Suvarnabhumi airport, depending on traffic and peak hours for trains. Don Muang can be up to an hour via public transport, and as quick as 25 minutes by car, depending on peak hour traffic.

Can I get public transport to the hotel?

For a convenient, fast and cost-effective journey from Suvarnabhumi Airport to Ratchathewi, take the Airport Rail Link (ARL) directly to Phaya Thai Station. From there, change to the BTS Skytrain and ride just one stop to arrive at Ratchathewi Station.

How do I get to Mercure Bangkok Siam Ratchathewi by BTS?

Take the BTS to Ratchathewi Station and exit at Exit 4. A skywalk provides direct access to the hotel building.

Which entrance should guests use to access Mercure Bangkok Siam Ratchathewi?

Guests can access the hotel through two ground-level entrances: the Phaya Thai Entrance at 199 Phaya Thai Rd. or the Phetchaburi Entrance at 199 Phetchaburi Rd., both located in Ratchathewi, Bangkok.

Can I access Mercure Bangkok Siam Ratchathewi from both Phaya Thai Road and Phetchaburi Road?

Yes. Mercure Bangkok Siam Ratchathewi can be accessed from both Phaya Thai Road and Phetchaburi Road, with two ground-level entrances: the Phaya Thai Entrance at 199 Phaya Thai Rd. and the Phetchaburi Entrance at 199 Phetchaburi Rd., both located in Ratchathewi, Bangkok.

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